
My name is Janet Zelaya, and I live in California. I am a licensed insurance agent in California, Arizona, Texas, Ohio, Michigan, Maryland, Virginia, Florida, North Dakota, and South Carolina.
When I first began learning about Medicare in 2010, I quickly realized just how overwhelming it could be. Even as a licensed agent, the endless rules, deadlines, and plan options felt confusing. At one point, I questioned whether I would ever fully understand it—but that’s exactly when I realized why I needed to specialize in this area. If I, as a professional, found Medicare difficult, then individuals and families going through retirement transitions must find it even more stressful.
That realization became my purpose: to help people make sense of Medicare. My role goes beyond presenting options—I walk alongside my clients to simplify the process, ensure they clearly understand their choices, and ultimately feel confident in the plan they select.
"We do not offer every plan available in your area. Currently we represent 10 organizations which offer 40 out of 50 plans in your area. Please contact
Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Program (SHIP) to get information on all of your options."